Customer's Privacy, Terms And Condition,s and Return Policy

Privacy

We prioritize customer privacy as a core part of our business ethics.

Order & Return Policy

  • ⚠ Terms & Conditions
  • Delivery Timeline:
  • Inside Dhaka: 24–48 hours
  • Outside Dhaka: 48–72 hours (InshaAllah)

Product Inspection

Please check the product in front of the delivery person before accepting it.

Any issue must be addressed immediately during delivery. Later complaints will not be accepted.

Refund Policy

Once the order is confirmed, change of mind will not be a valid reason for refund.

However, you may choose another product of equal value from our page. Delivery charge is non-refundable.

Missed Delivery

If the order is not received and returned to us, you must pay delivery charges again for a resend.

Order Tracking

After your order is dispatched, you’ll receive an SMS on your provided number.

You can track your order using the link in the message for real-time updates.